At FashionFry, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return policy.
Return Requirements:
- Products must be returned within 7 days of receipt.
- Products must be in their original packaging and in new, unused condition.
- Products must include all accessories and manuals that came with the original purchase.
Return Process:
- Contact our customer service team to request a return authorization number (RMA).
- Pack the product securely and include the RMA number.
- Ship the product back to us using a trackable shipping service.
- Once we receive the product and confirm its condition, we will issue a refund or exchange within 7 days.
Return Exceptions:
- Products that have been used, damaged, or altered in any way are not eligible for return.
- Shipping charges are non-refundable, and customers are responsible for the cost of return shipping unless the product is defective, or the wrong item was shipped.
If you have any questions about our return policy, please don’t hesitate to contact us.